CMW Casino Privacy Policy — Your Data Is Safe With Us

📜 1. Introduction

Cmw casino (referred to as "we", "us", or "the platform") is an international online gaming platform serving Bangladesh and users worldwide. We believe that protecting your personal data is a fundamental right — not merely a legal obligation.

This Privacy Policy explains what personal data cmw casino collects, how it is used, how long it is retained, and what rights you have over your data. By using our platform, you agree to this Privacy Policy in full.

Cmw casino's Privacy Policy is aligned with the international GDPR (General Data Protection Regulation) and applicable data protection standards. This policy is written in plain English so you can clearly understand how we handle your data responsibly.

📋 2. What Information We Collect

Cmw casino collects two types of data — information you provide directly, and data generated automatically while you use our platform.

2.1 Information You Provide Directly

• Registration Details: Full name, date of birth, email address, mobile number, and preferred currency.
• Identity Verification (KYC): A copy of your National ID, passport, or driving licence, along with a selfie photo.
• Payment Details: bKash/Nagad/Rocket number, USDT wallet address (we do not store card numbers or bank passwords).
• Contact: Messages sent to support, complaints, and reviews.

2.2 Automatically Collected Information

• Device Information: Device type, operating system, browser, and screen resolution.
• Network Information: IP address, internet service provider, and approximate location.
• Usage Data: Time spent on site, games played, and betting history.
• Cookies: Session cookies, personalization, and analytics cookies.

🎯 3. How Your Information Is Used

Cmw casino uses your data only for specific, legitimate purposes. Each purpose is outlined clearly below:

• Account Management: Your name, email, and phone number are used to create and manage your account.
• Identity Verification: KYC information is used to verify age and comply with AML (Anti-Money Laundering) regulations.
• Payment Processing: Payment information is used to process deposits and withdrawals.
• Customer Support: Your contact details are used to respond to your questions and complaints.
• Security: Device and IP information is used to detect fraud, multiple accounts, and unauthorized access.
• Responsible Gaming: Gaming history is used to detect unusual gaming patterns and intervene when necessary.
• Marketing: With your consent, your email or SMS is used to send relevant offers and promotions.
• Platform Improvements: Analytics data is used to analyze which features are most used and to improve the quality of the site.

🍪 4. Cookie Policy

Cookies are small data files stored in your browser. cmw casino uses cookies to keep the website running properly and to improve your experience.

4.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Personalization Cookies: Used to remember your language preference, game history, and settings.
• Analytics Cookies: Used to analyze which pages users visit and how many (Google Analytics).
• Marketing Cookies: Used to show relevant ads based on your interests (with your consent only).

4.2 Cookie Controls

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of some site features. This can be done via the settings menu in Chrome, Firefox, or Safari.

🤝 5. Data Sharing Policy

Cmw casino never sells your data. However, in certain circumstances, only the minimum necessary information may be shared with the following parties:

• Payment Processors: Information required to process transactions via bKash, Nagad, Rocket, and USDT gateways.
• Identity Verification Services: Licensed third-party providers for KYC verification.
• Game software provider: The minimum information required to run the game properly.
• Analytics Services: Google Analytics and similar tools — anonymous and aggregated data only.
• Legal Authorities: When required by court order, regulatory directive, or AML investigation.

🗄️ 6. Data Retention & Deletion

Cmw casino does not retain your data longer than necessary. Specific retention periods are defined for each category of information:

• General data after account closure 5 years is stored.
• Financial transaction records are retained in accordance with international regulations 7 years is retained.
• Gaming history for responsible gaming monitoring 3 years is retained.
• Cookies and session data are retained until the session ends or for a maximum of 2 years is deleted.

If you request deletion of your data, we will erase all information that is not subject to legal retention obligations 30 days will be deleted.

⚖️ 7. Your Rights Over Your Data

You have the following rights regarding your personal data held on the cmw casino platform:

🔐 8. Security Measures

Cmw casino applies industry-leading security technology to protect your data. Our security framework is multi-layered and regularly verified through independent third-party audits.

• SSL 256-bit Encryption: All data between your browser and our servers is encrypted.
• PCI-DSS Certified Payments: Payment information is secured in accordance with international card security standards.
• Two-Factor Authentication (2FA): Enable 2FA to add an extra layer of security to your account.
• Real-Time Monitoring: Automatic alerts are sent for any suspicious login attempts or transactions.
• Secure Data Centers: Your data is stored in ISO 27001 certified data centers.
• Regular Security Audits: Audited by independent cybersecurity experts once every 6 months.

🧒 9. Child Protection Policy

Cmw casino strictly prohibits registration and gaming by anyone under the age of 18. We believe online gaming is an entertainment activity for adults only.

• Date of birth is verified at registration, and age is confirmed through the KYC process.
• If a user is found to be under 18, their account is immediately closed and any deposited funds are returned.
• We do not knowingly collect or store personal data from anyone under the age of 18.
• If a parent or guardian believes their child is using our platform, please contact support immediately.

🔄 10. Changes to the Privacy Policy

Cmw casino may update this Privacy Policy from time to time. For any significant changes, we will send advance notice to your registered email address.

• At least 7 days prior You will be notified by email.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request account closure.
• The date of the latest update will always be shown at the top of this page.